Webinar Report: Empowered Employees Build Brand Awareness

Yesterday, I attended and live tweeted a webinar,  Train a Social Workforce: How AT&T Trained Thousands of Employee Advocates#EngageU was the hashtag suggested to aggregate tweets. SocialChorus, an enterprise employee advocacy and engagement platform, hosted the webinar with  Co-Founder and Chief Strategy Officer Nicole Alvino moderated. The guest speaker was Nolan Carleton, lead consultant of programs execution at AT&T, a SocialChorus client.

employee advocacy

Courtesy of Social Chorus

Centered on the benefits of empowering employees to become social storytellers, the webinar  offered an image of leadership and workforce coordinating messaging to allow employees to engage with their network and feel comfortable openly discussing life at AT&T.  When organizations urge employees participation in social media conversations within their social circles, trust and openness become associated with the organization’s brand and culture. This is advertising you cannot buy. It comes from those who have seen the Wizard behind the curtain. but still feel positively about the organization. This is an organization people can trust and want to work with and for. Continue reading

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Webinar Report: Is Your Social Media Adding Value?

This week I attended a webinar, How Law Firms Benefit From Social offered by Hootsuite, The guest speakers were Kevin O’Keefe of Lexblog and Nancy Myrland of Myrland Marketing & Social Media. Hootsuite promoted #HootLegal as the place for attendees to share their thoughts, check out the tweets.

As far as I can tell the webinar was well attended and fairly informative, especially if you are looking to launch social media in a professional service or B2B environment and have no clue where to start, what to share and why, what’s your voice, etc. Having been at this since 2009, I didn’t hear anything that I hadn’t heard before, but the idea of adding value resonated with me, as key to the entire social media experience.

For the marketer, social media is a place for storytelling, with each story unveiling a little more of your character, your core values: cleverness, altruism, intelligence, inclusiveness. Is your activity on social media doing that for you? You defined your strategy before entering social media’s nebulous arena, but is your strategy clear in your posts? Are visitors learning who you are and what you stand for?

Courtesy of Mimi and Eunice comic strip by Nina Paley.

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